Customer Service Representative at Testify Limited

Job Description

Requirements
Educational Qualification:
●Bachelor’s degree in Communications, Business Administration, Marketing, or related field.

Experience:
●1–2 years’ experience in customer service, support, or client-facing roles.
Experience in tech, SaaS, or digital services is an added advantage.

Skills and Competencies:
●Strong verbal and written communication skills.
●Excellent problem-solving and conflict resolution abilities.
●Ability to multitask and manage time effectively.
●Empathy and a customer-first mindset.
●Familiarity with customer support tools and CRM systems.
●Good understanding of digital communication channels (email, chat, social media).
●Attention to detail and strong organizational skills.
●Ability to work independently and collaboratively.
●Adaptability and willingness to learn.