Remote Junior Customer Support Specialist (US | EST time zone)

Job Description

Ecommersion is hiring!

Ecommersion is a fast-growing, cross-continental e-commerce company operating multiple Shopify brands across Europe and the U.S. We’re currently building our remote team and looking for a Junior Customer Support Specialist who is eager to grow in global e-commerce.

What you’ll do
* Support customers via email, live chat, and ticketing systems
* Handle inquiries related to orders, refunds, returns, and deliveries
Ensure a smooth and positive customer • experience
* Work closely with the team and follow established workflows